Anne Chow serves as President of National Business for AT&T. As president – National Business, she leads more than 12,000 business professionals who support 95 percent of AT&T’s business customers nationwide. Across numerous AT&T Business segments, she oversees customer experience, management of direct and indirect sales channels, call center support, and DIRECTV for Business. She also owns the P&L for the small and medium-sized business market, covering over $15B in revenues.
With over 25 years in the industry, Anne has led many diverse global organizations through major transformations, developing and executing innovative growth strategies while building role model relationships. She’s passionate about education, diversity and inclusion, advancing women in technology and cultivating our next generation of leaders.
Anne’s experience is diverse in both breadth and depth. She has held leadership positions in engineering, sales and sales operations, marketing, customer care, international operations, product management and strategic planning business units. She’s known for building and cultivating world class teams, developing model leaders, and having a passion for excellence with customers and constituents alike.
As a founding member of AT&T University’s governing board, Anne actively supports the company’s leadership development initiative. She’s also involved in many of AT&T’s Employee Resource Groups and Employee Networks worldwide. Anne serves as the executive sponsor for AT&T’s Women of Business Employee Network and the Asia Pacific Women’s Organization. Each week, she coaches, mentors and inspires thousands of readers through her internal blog, which has been voted “best blog” across the company for the past 6 years.
A lifetime member of the Girl Scouts, Anne also serves on the national board of directors for the Girl Scouts of the USA. She also currently serves as vice chair of the board of directors for the Advancing Justice: Asian American Justice Center. She actively supports Girls Who Code and the Boys & Girls Clubs of America. Anne is a member of the Committee of 100, and joined the board of directors for Franklin Covey Co (NYSE: FC) in 2016.
Her many contributions to business and the community are widely recognized. Anne’s accolades include the YWCA-NYC Academy of Women Leaders, Chinese Institute of Engineers’ Distinguished Service Award, Outstanding 50 Asian Americans in Business and numerous others. She was awarded Corporate Woman of the Year by the Women’s Center for Entrepreneurship Corporation, Stevie Awards Mentor Coach of the Year – Business (Bronze), and named to Diversity Journal’s Women Worth Watching.
Anne holds a Master of Business Administration with distinction from The Johnson School at Cornell University. She holds a Bachelor of Science degree and Master of Engineering degree in Electrical Engineering from Cornell. She also graduated from the Pre-College Division of the Juilliard School of Music.